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1. What is Ceres ISO rating?

The City of Ceres Insurance Services Office (ISO) rating is a three. The Industrial Fire Protection District is also a three. The Ceres Protection District has an ISO of nine. ISO is currently re-evaluating the ratings for the City of Ceres, the Industrial Fire Protection District, and the Ceres Fire Protection District.

2. What is an Insurance Services Office rating (ISO)?

To help establish appropriate fire insurance premiums for residential and commercial properties, insurance companies need reliable, up-to-date information about municipality’s fire protection services. ISO assigns a Public Protection Classification from 1 to 10. Class 1 represents exemplary public protection and Class 10 indicates less than minimum recognized protection. 10% of the overall grading is based on how well the Fire Department receives and dispatches fire alarms. 50% of the overall grading is based on the Fire Department. The final 40% is based on the community’s water supply. For more information, please visit the ISO website.

3. I want to register my bike, how do I do that and how much does it cost?

Ceres Emergency Services does bicycle registrations every Saturday from 9 to noon at Fire Station Number 2. The fee is $2 for a one year registration.

4. How do I obtain a Fire Report?

Fire Reports are available at the Administration Office on weekdays from 8 a.m. to 4:30 p.m., for a fee of $4. For more information, please call 209-538-5701. Note: Emergency Medical Services (EMS) reports are only issued to the involved party mentioned on the report, unless the involved party is a minor. In that case, the report may be issued to the biological parent or legal guardian. All other requests for EMS reports are obliged through a signed release of liability and a subpoena from the requesting party. Subpoena Duces Tecum reports are $15.

5. Where can I go to get my blood pressure checked?

You can go to any fire station from 8 a.m. to 5 p.m., Monday through Friday.

6. How can I become a Fire Fighter?

Contact the Regional Fire Training Center (RFTC) at 209-549-7028.

7. How big is your service area and population?

We serve a 15 square mile area with a total population of nearly 60,000.

8. How many stations does your department have?

We have 4 stations. Three stations are currently staffed 24/7 with (3) personnel. One station is currently closed.

9. Do you get cats out of trees/telephone poles/off of roofs?

No. Try opening a can of tuna or cat food and waiting for the cat to get down on its own. Never climb a tree or pole or on top of a roof to “rescue” and animal.

10. How can I schedule a fire truck or a firefighter at my function?

Call Fire Station 1 at 209-538-5702 at least two weeks in advance and speak to the on-duty Captain.

11. How do I find a street that isn’t shown on my map?

The Fire Department maintains a Street Guide at all fire stations, at the administrative offices, and in emergency vehicles. The guide is updated regularly to include streets in new subdivisions, directions, maps, and address ranges. If you are having trouble locating an address, stop in, call, or send an email, and we’ll be glad to help. Please do not use 9-1-1 to get directions. Call the Administrative Office at 209-538-5701 during regular business hours.

12. How do I report a non-emergency incident? Do I still need to call 9-1-1?

Please call 9-1-1 for any type of fire or medical emergency, or for medical non-emergencies. For other types of calls, call the administrative offices at 209-538-5701 or, if it is not during regular business hours, call the Stanislaus County Communications Center non-emergency line at 209-552-3900. Do not call the fire station, as crews are not always at the station. They may be out doing training or at another emergency.

13. Can I get a Fire Department patch?

We are unable to fill patch requests due to the high volume of inquiries.